Contact

Do you need help?

Write to us and we will answer your questions as soon as possible.

The Intymis team is at your service.

Discreet shipping

Packages without logos or references. Your privacy comes first.

Made with care

We believe in doing things better

A team with one goal

Real people creating great products

Frequently Asked Questions

Our goal is for every customer to be completely satisfied with their purchase. You can find our return policy at the bottom of the page in the "Help" section.

We cannot accept returns on certain items. You can check our returns policy or contact our team.

We'll work to ship your order as soon as possible. You'll receive an email with more information once it's shipped. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure high quality and a fair price.

Shipping costs are calculated based on your location and the items in your order. You will always know the shipping price before completing your purchase. For more information about shipping costs, please see the "Shipping and Delivery" section below.